Russian Railways has launched an official website for its customers, which contains all the information that may be needed. It is distinguished by functionality, an intuitive interface, so absolutely any visitor can easily navigate the information that is posted on the pages.
Once on the main page of the Russian Railways website, the user sees a convenient menu and several blocks with useful information and the most popular services.
Freight and passenger transportation
The two blocks on the left side of the screen are cargo and Passenger Transportation. If you need to look at the Russian Railways timetable, the official website will show the availability of seats or buy a train ticket, just enter the city of departure and destination in the "To" and "From" fields, and select a date. The link "My orders" redirects to your personal account (you need to register or log in). V personal account order history, current purchases are available, you can buy or return an electronic ticket, as well as complete other data and view information about yourself.
The freight traffic block is located immediately below the passenger one. This is a convenient way to use the services of transportation of private, corporate, industrial cargo for any shippers and operators. Of course, you can arrange transportation in offline ways, for example, by contacting a representative office of Russian Railways, the official website allows you to do this faster, more conveniently, without leaving your office and receiving additional bonuses and discounts.
To use the Russian Railways service, the official website will provide information about all services. First you need to log in to the site using your login and password or register in the system using corporate data. The registration button is located in the same block, next to the "Login" button.
useful links
Customers of Russian Railways on the official website can read all the latest information regarding the company's activities. The site administration places in the corresponding block all relevant information, press releases and news about development, cooperation, prospects, promotions, events. The official website shows the latest data on Russian Railways on the main page, they are placed in the "News of the company" section, the rest can be read by clicking on the "All press releases" link.
On the left side of the main page are grouped links related to official information about the company: what is its structure, who are the leaders, where are the branches, subsidiaries and representative offices, projects in the field of cooperation (including international), innovations, documents and legislation, achievements, results of work, and so on. This information will be useful to anyone who needs official data on Russian Railways, as well as investors, companies that want to become partners and others.
Menu Options
A convenient menu at the top of the screen will help all visitors navigate the site, regardless of their goals.
Passengers
The form is located at the top of the page, the filling is intuitive and self-explanatory. To perform the actions, you need to decide on the route, date and time of the trip.
Helpful information
Below are a variety of blocks that simplify the work: helpful information how to buy tickets, book a ticket to Europe, suburban trains, refund e-ticket, about trains long distance, communication with the Crimea, the rules of passenger transportation, etc.
Information from Russian Railways In the center there are blocks that group train routes according to popular criteria: international, high-speed, branded, with dynamic pricing. Here you can also read news for passengers and the section of the RZD Bonus loyalty program. It is easy to take advantage of the latter, just click on the link “Buy an award ticket”.
Banners
There are banners on the right side of the screen. Here you can leave a review about the trip or service, learn about new opportunities (for example, the RZD Tour service or transportation of vehicles for individuals and organizations).
Freight transportation
Freight transportation Freight tab. It contains a large block of information about the capabilities of Russian Railways - transportation by refrigerators, trains, transport and logistics, and terminal and storage services. Here you can also use the online search for empty wagons and cargo, as well as an electronic platform transport services. With their help, it is easy to get information about the location of goods, operations with them, calculate the freight charge, look at the map where the car is now, get advice, file a claim, and so on.
In addition, the Russian Railways official website provides carriers with a number of additional services online: ordering wagons, calculating the cost of transportation, requesting shipment by containers, and others. All of them are conveniently located on the right side of the freight transportation page of the site menu.
Online services In addition, using the menus, it is easy to navigate and get information about the work of the company, personnel, cooperation opportunities for companies and organizations.
How to buy a ticket on the site?
To buy tickets Most visitors to the Russian Railways official website come there with a very specific goal - to buy a train ticket. This is a convenient opportunity, because it is easy to buy here. railway ticket in any direction or vice versa, pass it without leaving home. On the official website of Russian Railways, you can book tickets (before boarding, you need to contact the ticket office or terminal to confirm the reservation and get your ticket), as well as purchase electronic ticket, which you only need to print or save on your phone, and then show when boarding along with your passport.
There are two ways to buy or book a ticket for an intercity, suburban or international train, as well as buy tickets to Crimea. The first is to fill in the "Passengers" block on the left side home page site. The second is to go to the “Passengers” menu tab at the top of the screen.
Other sections of the Russian Railways official website
Anyone who wants to join the team of Russian railways and become a specialist in the industry, it will be interesting to look at the "Youth" section, the link to which is located in the main menu at the top right of the page. Young specialists and workers with experience should periodically look at the section of the site "Working in Russian Railways".
Section Work in Russian Railways Here you can find information about:
- universities, training centers and technical schools;
- social guarantees for employees;
- recent personnel documents;
- healthcare and health improvement of employees;
- corporate housing programs;
- HR department contacts.
A useful feature is an online job search, which is located at the top of the Jobs at Russian Railways page of the official website. Here you can search by vacancy, region, division, taking into account the required salary.
Search for open vacancies Entrepreneurs will be interested in information from the "Investors" and "Tenders" sections. The first contains offers from Russian Railways, which are sure to be an excellent investment, the second one allows you to participate in electronic trading, view contracts, and perform other actions.
If there is an email service check-in for trains running between Russia and Latvia, Russia and Belarus, Russia and Ukraine, issuance of boarding passes at ticket offices and self-service terminals is not made less than 1 hour before the departure of the train from the starting station of the route.
Issuance of non-cash electronic tickets for the travel of children under the age of 5 without occupying a separate seat, accompanied by adults from stations located on the territory of Ukraine, not produced on site.. ATTENTION! From March 1, 2015, the passport of a citizen of the Russian Federation and a birth certificate are not valid for entry, transit, stay and movement on the territory of Ukraine, a passport is required.
If the ER has not been passed or is impossible, then it is necessary to obtain a boarding pass on the form at ticket offices or self-service terminals of Russian Railways ONLY in the territory Russian Federation .
Dear passengers! Before traveling on an international route, we ask you to carefully study the passport and administrative (including visa) and customs regulations both in relation to yourself and in relation to your hand luggage and luggage. The carrier is not entitled to control compliance with these rules and is not responsible for non-compliance with these rules by passengers. For getting detailed information about the procedure for crossing the borders of the Russian Federation and foreign states, we recommend that you contact the migration, border or customs authorities of the country of destination and each of the countries of passage located on the train route.
Seat selection is temporarily unavailable for trains between Finland and Russia when issuing an e-ticket from Finland.
If you do not see any trains, uncheck "Only with tickets" and click the "Schedule" button.
To see the cost of the trip, you must select one of the proposed train options, then specify the car and place, and enter the passenger's personal data. After that, the ticket price and other additional data will be displayed.
The purchase of e-tickets for commuter trains without specifying seats is currently only possible for trains following the routes Yaroslavl direction: Moscow - Pushkino - Bolshevo and Sochi region: Sochi - Rosa Khutor - Tuapse - Imereti resort- Sochi Airport - Lazarevskaya.
The ticket price includes the cost of the ferry crossing.
For more information, see the section “Communication with Crimea”
On trains marked with the "Excellent payment" icon, a deferred payment service is available
If a price range is indicated for the selected car, then the cost varies depending on the type of seat (upper side - upper - lower), and for Lux and SV cars of the Strizh train - depending on the number of passengers in a compartment (1 or 2).
The fare on Sapsan trains, on Lastochka trains of the 700th numbering of the DOSS carrier (OJSC Russian Railways), as well as on trains with the DC sign, changes automatically depending on demand and departure date and is not a public offer.
Information on the application of special tariffs (Senior, Junior, road map) .
Before issuing travel documents at the stage of filling in the data, make sure that you have selected the required tariff plan!
For technical reasons, at the stage of entering passenger data, the maximum fare for the selected class of service on Sapsan trains departing from July 23, 2018 is displayed.
At the step "Passenger data and payment", the seat is reserved and the actual fare is displayed.
Message about the impossibility of selling to the direction via the Internet - only at the checkout (PST_FUNC_NO_INET_SALE)
How to buy a railway ticket?
- Specify the itinerary and date. In response, we will find information from Russian Railways about the availability of tickets and their cost.
- Select the appropriate train and place.
- Pay for the ticket using one of the suggested methods.
- Payment information will be instantly transferred to Russian Railways and your ticket will be issued.
How to return a purchased railway ticket?
Can I pay for a ticket with a card? And is it safe?
Oh sure. Payment is made through the payment gateway of the processing center Gateline.net. All data is transmitted over a secure channel.
The Gateline.net gateway was developed in accordance with the requirements of the international PCI DSS security standard. The gateway software has successfully passed the version 3.1 audit.
The Gateline.net system allows you to accept payments with Visa and MasterCard, including using 3D-Secure: Verified by Visa and MasterCard SecureCode.
The Gateline.net payment form is optimized for various browsers and platforms, including mobile devices.
Almost all railway agencies on the Internet work through this gateway.
What is an electronic ticket and electronic registration?
Buying an e-ticket to the site is modern and fast way design travel document without the participation of a cashier or operator.
When buying an electronic railway ticket, seats are redeemed immediately, at the time of payment.
After paying for boarding the train you need:
- either pass electronic registration;
- or print your ticket at the station.
Electronic registration Not available for all orders. If registration is available, it can be completed by clicking on the appropriate button on our website. You will see this button immediately after payment. You will then need your original ID and a printout of your boarding pass to board the train. Some conductors do not require a printout, but it's better not to risk it.
The railway network of the Russian Federation is quite extensive. It consists of several sections of highways owned by JSC Russian Railways. At the same time, all regional roads are formally branches of Russian Railways, while the company itself acts as a monopolist in Russia:
The road runs through the territory of the Irkutsk and Chita regions and the republics of Buryatia and Sakha-Yakutia. The length of the highway is 3848 km.
The road passes along two parallel latitudinal directions: Moscow - Nizhny Novgorod- Kirov and Moscow - Kazan - Yekaterinburg, which are interconnected by railroads. The road connects the Central, Northwestern and Northern regions of Russia with the Volga region, the Urals and Siberia. The Gorky road borders on the railways: Moscow (st. Petushki and Cherusti), Sverdlovsk (st. Cheptsa, Druzhinino), Northern (st. Novki, Susolovka, Svecha), Kuibyshev (st. Krasny Uzel, Tsilna). The total deployed length of the road is 12,066 km. The length of the main railway lines is 7987 km.
The railway passes through the territory of five constituent entities of the Russian Federation - Primorsky and Khabarovsk Territories, Amur and Jewish Autonomous Regions, and the Republic of Sakha (Yakutia). Its service area also includes the Magadan, Sakhalin, Kamchatka regions and Chukotka - over 40% of the territory of Russia. Operational length - 5986 km.
The Trans-Baikal Railway runs in the southeast of Russia, across the territory of the Trans-Baikal Territory and the Amur Region, is located near the border of the PRC and has the only direct land border railway crossing in Russia through the Zabaikalsk station. Operational length - 3370 km.
The West Siberian Railway passes through the territory of Omsk, Novosibirsk, Kemerovo, Tomsk region, Altai Territory and partly the Republic of Kazakhstan. The deployed length of the main lines of the highway is 8986 km, the operational length is 5602 km.
The road operates in special geopolitical conditions. Kaliningrad is the shortest way from the center of Russia to the countries Western Europe. The road has no common borders with Russian railways. The deployed length of the highway is 1100 km, the length of the main lines is over 900 kilometers.
The highway passes through four large regions - the Kemerovo region, Khakassia, Irkutsk region and Krasnoyarsk region, linking the Trans-Siberian and South Siberian Railways. Figuratively speaking, this is a bridge between the European part of Russia, its Far East and Asia. The operational length of the Krasnoyarsk road is 3160 km. The total length is 4544 kilometers.
The railway stretches from the Moscow region to the Ural foothills, connecting the center and west of the Russian Federation with large socio-economic regions of the Urals, Siberia, Kazakhstan and Central Asia. The road consists of two almost parallel lines running from West to East: Kustarevka - Inza - Ulyanovsk and Ryazhsk - Samara, which are connected at the Chishma station, forming a double-track line ending at the spurs Ural mountains. Two other lines of the road Ruzaevka - Penza - Rtishchevo and Ulyanovsk - Syzran - Saratov run from North to South.
Within the current borders, the Moscow railway was organized in 1959 as a result of the complete and partial merger of six roads: Moscow-Ryazan, Moscow-Kursk-Donbass, Moscow-Okruzhnaya, Moscow-Kiev, Kalinin and Severnaya. The deployed length is 13000 km, the operational length is 8800 km.
The Oktyabrskaya highway passes through the territory of eleven subjects of the Russian Federation - Leningrad, Pskov, Novgorod, Vologda, Murmansk, Tver, Moscow, Yaroslavl regions, the cities of Moscow and St. Petersburg and the Republic of Karelia. Operational length - 10143 km.
The Volga (Ryazan-Ural) railway is located in the southeast of the European part of Russia in the region of the Lower Volga and the middle reaches of the Don and covers the territories of the Saratov, Volgograd and Astrakhan regions, as well as several stations located within the Rostov, Samara regions and Kazakhstan. The length of the road is 4191 km.
The highway connects the European and Asian parts of Russia, stretches from west to east for one and a half thousand kilometers and crosses arctic circle. Passes through Nizhny Tagil, Perm, Yekaterinburg, Surgut, Tyumen. It also serves the Khanty-Mansiysk and Yamalo-Nenets Autonomous Okrugs. Operational length - 7154 km. The deployed length is 13,853 km.
The highway originates in the center of Russia and extends far to the north of the country. Most of the Northern Railway is operated in the harsh conditions of the Far North and the Arctic. The deployed length is 8500 kilometers.
In the service area of the road there are 11 subjects of the Russian Federation of the Southern Federal District, it directly borders on Ukraine, Georgia and Azerbaijan. The operational length of the highway is 6358 km.
The South-Eastern Railway occupies a central position in the railway network and connects the eastern regions and the Urals with the Center, as well as the regions of the North, North-West and Center with the North Caucasus, Ukraine and the states of Transcaucasia. The South-East road borders on the Moscow, Kuibyshev, North Caucasian, Southern railways of Ukraine. Operational length - 4189 km.
The South Ural Railway is located in two parts of the world - at the junction of Europe and Asia. It includes the Chelyabinsk, Kurgan, Orenburg and Kartalinsky branches. Several railway lines of the main line pass through the territory of Kazakhstan. The South-East road borders on the Moscow, Kuibyshev, North Caucasian, Southern railways of Ukraine. Operational length - 4189 km. The deployed length is over 8000 km.
