The Pac Group company has been operating in the tourism market since 1990, and for almost two decades the company has consistently followed one single mission that employees formulated for themselves at the very beginning of the company's formation. Helping our customers realize their desire for interesting, varied, and often very original travel is our goal and the task that we successfully cope with. Largely due to the fact that the company is constantly offering new directions, looking for innovative solutions and following the main market trends.
We offer you best tours from the company "PAC GROUP" in our agencies:
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Italy
Pac Group has been a leader in the Italian sector for almost 15 years and every year offers an increasing range of group and individual tours to this wonderful country, increasing the number of charter flights from Moscow and the regions.
Sea cruises
Pac Group has been offering cruise programs since 2003, initially the company developed its own routes with visits to Norway, Iceland and Greenland on the chartered ship Akademik Sergei Vavilov. Since 2006, Pac Group has become a partner of the Italian cruise company MSC Crociere, which is part of the Mediterranean Shipping Company holding, and offers Italian cruise routes on the market with "Russian groups" on board.
Turkish coast
Pak Group is a pioneer for Russian tourists resort of Kusadasi on the Aegean coast. Many tourists who have rested here once come back again and there are quite objective reasons for this. First, it is the climate and natural conditions. There is no such humidity as in Antalya, and the air temperature is on average 2 o C lower. In Kusadasi beautiful nature, interesting landscape - rocky shores, coniferous forests, succession picturesque bays, but the main advantage of these places is, of course, sightseeing opportunities. All the ancient Greek sights of the country are within a short transfer from Kusadas - the legendary Troy and Assos, where Aristotle lived and worked, Pamukkale with unique natural pools, in one of which Cleopatra bathed. The legendary city of Ephesus can be reached in 15-20 minutes by bus from almost any hotel.
European holidays
Europe is a region in which PacGroup has every opportunity to make an interesting and high-quality product, all year round. The company's portfolio includes most European tourist destinations: Italy, France, Great Britain, Austria, Switzerland, Slovakia and the Scandinavian countries. In this market segment, we are developing as a universal operator, offering both group programs and trips for individual tourists. Excursion tours in Europe from Pac Grup are well known in the market as a quality standard.
Exotic "hand-made"
Pak Group has a highly professional exotics department that operates in three major areas - Latin America(Mexico, Cuba, Dominican Republic, Brazil, Guatemala, Costa Rica, Argentina, Chile, Peru), Southeast Asia(Singapore, Indonesia, Thailand, Malaysia, Vietnam, Cambodia, China) and Africa. It is important to note that we offer not only individual, but also group tours in these countries.
Travel agency Pak successfully operates in the market tourism services since 1996. For all the time of her work, she has established herself as a reliable tour operator. . The operator organizes for his clients excursion tours to Italy, Sweden, Finland, Great Britain, Latvia, Estonia. Cruises organized by the travel agency in Norway, Iceland, Scotland and Finland are very popular among tourists. For lovers of ski holidays, the travel agency Pac group offers to visit ski resorts in Italy, France, Sweden, Finland. Connoisseurs exotic vacation you'll love Pak's vacation in Indonesia, as well as in Singapore, Mexico, Cuba and more. With Pak travel agency you can quickly learn English or French and by visiting the UK, Malta, Ireland or France.
Cuba with Pak Group with their snow-white sandy beaches and incendiary rhythms of salsa - just heaven on earth. Here you will taste exotic dishes of local cuisine: "Creole ajiaco" - a dish of pork, vegetables and a lot of spices, "tasaho", chicken stewed with rice. Cuban boiled lobsters with lemon, turtle and crocodile meat are popular with tourists from all over the world. Cubans are big sweet tooth. While in Cuba, be sure to try the famous Coppelia ice cream and, of course, Cuban cigars and rum. Holidays from Pak in Cuba - a high level of service and a lot of impressions at an attractive price.
Sunny Italy always attracts tourists from all over the world. Here you will dive into wonderful world ancient architectural monuments, get acquainted with the crowded and cheerful Florence and the mysterious Arrezo. Tours from Pak Group to Italy will give an indelible impression. You will see the country through the eyes of outstanding artists: da Vinci and Michelangelo, Raphael and Titian. Favorable mild climate and the beautiful landscapes of Italy give tourists an excellent opportunity for a beach holiday.
Tourists who prefer to combine leisure and active species sports, choose ski resorts from a travel agency in Sweden. You can safely go here with the whole family to have a fun and healthy vacation. In addition to skiing, there is a large selection of cafes and restaurants at your disposal, and in local shops you can not only buy something for yourself, but also pick up presents for loved ones who are looking forward to seeing you at home.
The best way to learn a foreign language is to communicate with its native speakers. Language tours are a great opportunity not only to immerse yourself in the language environment, but also to get acquainted with the culture and traditions of the country.
Where is the best place to learn French? Of course, in France! As part of the program, you will be invited to visit the Louvre, the Pampidou Art Center, the Grand Palace and many museums in Paris. French cuisine will satisfy even the most fastidious gourmet. It is rightfully considered one of the most refined and varied in the world, known for the richness of sauces, the abundant use of asparagus, artichokes, lettuce and cheeses, the most popular of which is Roquefort.
Great Britain is not only the homeland in English. This is a country with rich history, cultural traditions, rooted in the deep past, many attractions. The English are hospitable people, proud of their country and its cultural heritage. Tour the UK - combining business with pleasure at an affordable price.
Last-minute tours from Pak Group will give you unforgettable pleasure and a lot of impressions.
High-quality service, pleasant rest, optimal prices - all this is guaranteed by the travel agency PaK grup. Hotels, in whatever country you go, provide a high level of comfort and quality of services provided. More and more people choose to stay with Pak agency.
Tamgdenasnet has been a permanent partner of the travel agency for many years Pack Group. In Moscow, you can easily purchase last-minute tours from our company. In St. Petersburg, the travel agency offers you a huge selection of tours that meet the requirements of even the most avid travelers. Tourists traveling with us are always satisfied and come back to us again and again in a thirst to discover new horizons. To do this, the company is constantly working to expand its capabilities. We really appreciate our regular customers and always welcome new ones.
Italian Islands
Mainland Italy
we rested in italy from september 17 to october 1 with pack groups. The first week we spent in bus tour Italy in miniature, we spent the last week in Rimini. The reviews about the company were very frightening, but we decided to take a chance. We were lucky in everything: the group was good, the guide was very good. by... Read all
2014-11-10 16:00:08
Were in Italy from 07.09.2014 - 14.09.2014. It's hard to be disappointed in Italy... However, it's important to organize everything right! Thanks to PAC GROUP for the excellent organization of our holiday and a very competent educational program. Special thanks to Svetlana DOROFEEVOY accompanying our group - a competent, excellent organizer, person ...
Company type: outbound tour operatorLocation country: Russia
Location city: Moscow
Company foundation year: 1990
Main phone: for agencies: +7 (495) 933 09 50
Other phones: for private clients: 8-800-555-90-90
Website: http://www.pac.ru/
detailed information
about PAC GROUP:
PAC GROUP- tour operator in Europe - has been successfully operating in the Russian tourist market since 1990.
In the assets of PAC GROUP- more than 20 European countries. The company has its own foreign representative offices and stable partnerships with leading host companies, direct contracts with international hotel chains, as well as Russian and international air carriers. The company is highly rated by travel business professionals, has been awarded numerous awards, and is the leader in preference for cooperation in the following areas: Italy*, Skiing*, Cruises*. PAC GROUP is recognized as the best tour operator in France in 2013**
In 2012 tour operator PAC GROUP received the status of general sales representative in Russia and in a number of CIS countries of one of the world's leading cruise companies MSC Cruises.
PAC GROUP has its headquarters in Moscow, a representative office in Ukraine, as well as 14 regional offices in the following Russian cities: Yekaterinburg, Kazan, Krasnoyarsk, Krasnodar, Nizhny Novgorod, Novosibirsk, Omsk, Pyatigorsk, Rostov-on-Don, Samara, St. Petersburg, Saratov, Tyumen and Chelyabinsk. In addition, the tour operator has foreign divisions in Italy, Austria and France, there are permanent guide services on the main routes of the tour operator, including cruise ships MSC Cruises. Since 2013, the most popular excursion routes Italy is served by PAC GROUP branded buses equipped with Wi-Fi.
Tour ROME Naples 7 days
Terrible organization of PAC Group tours with TUO Traveld in Italy. To begin with, having booked a tour in Moscow and having read the program on the website, be prepared for the fact that it will not completely coincide with what we received in Italy. Upon arrival at the Airport, we waited TWO HOURS for a transfer (because they collect people from several flights). As a rule, all excursions offer 1 or 2 excursions per day,. The loading is such that in one day, an overview hiking in Rome, an additional excursion to the Vatican where you, having paid money for it, will be standing in line with everyone (then I don’t have the opportunity to run around the Vatican) although an organized group should skip the queue and at the end of the day, when you drove us without legs in Tivoli (there are no lunch breaks) everyone is driven like cattle from one place to another. As for the guides, there are both professionals and not. Absolutely incomprehensible situation in hotels, when we checked in, we paid a tax from 2 to 4 euros, but they didn’t give us receipts (maybe and most likely this is in PAC GRoup hotels). When you pay the tour operator the amount
twice as expensive as a vacation on your own, you must at least be responsible for the quality of the tour organization! (do not tell tales by canceling the additional tour Roman castles that the road broke :), although the road did not break with other operators. The cost of additional excursions magically became 10 euros more expensive than in the program on the PAK website. And this is still flowers compared to the fact that the hotels on the tour were replaced by others, and if you are 70 years old and you are preparing for the tour in Moscow, you look at how to get there or it is more convenient to get somewhere from your hotel, in Italy getting to another place and not having the opportunity to see the route, follow the COMPASS AS YOU WANT. The program before the flight was not given. The cost of additional excursions increased by 10 euros In Italy
And the rest of Italy as always beautiful! And even the thirst for profit of some will not spoil the impression of the country.
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2 /10
Were in Paris 2 adults and a child at the end of March from Pac Group (the meeting party of AMITOURS). A rich excursion program has already been included in our tour. We were met at the airport and taken to the hotel of our choice. We liked everything about it. How much have I traveled different countries, for the first time I encountered such an organization of excursions, it is simply disgusting, the guides are not collected, not organized .. Near Versailles, tickets could not be distributed to us for half an hour, we were divided into 3 groups to start the tour - it was some kind of horror. Then I had to run to see everything, because the organization took our time! Everyone was told to come to the Louvre at 4:45 pm, and not at 5:00 pm, as indicated in the program, in order to have time to mark us and go on a tour. And what do you think, this guide herself came at 17.05, the indignation of all knew no bounds! How so! She herself told us all to come earlier, but she herself was late! On a walking tour of Montmartre, we were generally lost, because we were told to get drinking water for those who needed it and, without waiting for everyone, they left, and there were a lot of lanes and did not find where they turned. The saddest thing was on the day of departure, when the pre-paid transfer to the airport did not come for us at 6:00. Taxi through the hotel began to order at 6.30, as a result, they left only at 7.00. and at his own expense, which no one has reimbursed us since! We had a good time on the plane. Such beautiful city and such a terrible organization of everything!
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1 /10
Dear tourists, if you want to be deceived and learn about low-quality services, please contact PAC GROUP. we just arrived from a Dubai-India cruise and took excursions for 80 euros, we thought they would tell us they would show us BUT figs is called the guides in Russian, they barely speak any information except officially they can’t say how they said WE ARE NOT LOCAL. drove to those places that are simply not interesting and useless. Almost everyone spat))))) and when in the temple the guide showed us the frescoes and called them beautiful pictures, and said on the board of the founder of this temple that this is a beautiful floor))))) then even the caretaker of this temple just barely holding back his laughter just left. Why did you hire such guides for such money? EXPLAIN to us fools. HORROR MORE I NEVER WILL BUY ANYTHING IN YOUR COMPANY.
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3 /10
Tour Italy-France (14.07.2018 - 21.07.2018)
The program is unfinished!!! Please pay attention to such shortcomings as:
1) There is a line in the program - Paid extra (on the spot). But no one said that you can not take tickets separately from the tour. I'll clarify! Even before the trip, I decided that I didn’t need additional excursions, that I could calmly walk around the same “Palace of Versailles” myself. But the tour operator Pac Group has already decided for me that I need additional excursions. Therefore, on a “voluntary basis”, I was forced to pay for both the tour and tickets.
I believe that it is necessary to indicate in the program: tickets cannot be purchased separately from the tour!
2) Breakfast. I will never forget breakfasts in hotels. It's just a shame! I will list: bread, croissants, boiled eggs, butter, jam, tea, coffee, milk and cereals. I looked at the reviews: people write that they ate it. I think I have been robbed. The most annoying thing was that a separate buffet was set up for the Europeans, where there were cheeses, bacon, sausages and sausages. I observed the following picture: the Russians go to the table of the Europeans to take a small, pathetic sausage, and they are stopped by a hotel employee who says that you cannot take from this table. Although the Europeans easily approached ours and took what they wanted and no one stopped them.
3) It is worth paying attention to the fact that when arriving in a new unfamiliar city, it is easy to get lost. We expected that they would provide us with cards, but they only issued cards for cities such as Bologna and Venice. This is a big minus!
4) Guide Irina Hilyuk is rude, harsh, incompetent, very badly delivered speech. Instead of spending an hour in Palace of Versailles, she offered to go to Fontainebleau, but made a condition if half of the passengers agreed. I had to go. Irina Hilyuk took 15€ from each person. And that's not it. She repeatedly did not name some of the names of the passengers. Although she has everything under reporting. Approaching her for the fourth time to clarify the information, she smiled and said that she remembered. What is it like? If each guide has a program on the computer, where they mark the excursions that passengers have signed up for and print receipts. A very unpleasant situation. When we arrived at new town, Irina Hilyuk pointed to shops where you can buy a lot of "clothes", advertised restaurants (although they are on every corner). Still, the main goal of the tour is to see the sights. It would be possible to tell a little about the countries (Italy-France), the cities that we visited, about the culture, but not about the shops, restaurants, cafes and our own life. It is not interesting! A little about rudeness: I noticed such an episode in Milan (Day 2: Turin-Milan). A 50-year-old woman went on an excursion and wanted to go to the toilet, so she decided to ask Irina Khilyuk where the nearest ladies' room was, to which I.Kh. rudely replied: "you have to endure, but there are no toilets in Milan." What about the toilets on the buses? Why does the Pac Group tour operator not count on such situations?
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Balandina E.G
2 /10
Balandina E.G
In September 2018, we cruised on the MSC Preziosa from Kiel (Germany) to Genoa (Italy). This was our second cruise on the ships of this company, so the rules, conditions, service on board, excursions in the cities were familiar. On the way there were Copenhagen, London, Bruges (Belgium), Lisbon, Santiago de Compostela (Spain), Gibraltar, Marseille, Barcelona. Of course, the trip was full of impressions, information, emotions. In the cities we were met by good, good or very good guides. And I would especially like to note Lyudmila Saburova - the highest class guide, who accompanied us in London, a very difficult and rich in impressions city. But in a relatively short time of the tour, she skillfully distributed the information so that there was enough time and understanding of the city for everything. Unfortunately, our second Russian-speaking group was unlucky: the guide was not very skilled, and moreover, they stood in traffic jams more than drove around the city. On the ship, too, the rest was rich: three swimming pools with sea water, one of which is indoors, several jacuzzis, however, they are small and almost constantly "occupied", so it is not easy to get into them. There is a gym and a massage parlor, where they insistently invite, since the services are paid, 15-20 euros for 10-15 minutes. A lot of bars, live music in the evenings, not always of good quality and performance, but it was, it was. 20 hours a day open buffet with a rich selection of dishes for all tastes from burgers and pizza to low-fat yogurt and leafy salad. That is, you can always choose to your liking. In addition to the buffet, there are several restaurants with waiter service, but many prefer a free choice on " buffet"From entertainment there are daily concerts, parties, dances. There are casinos, cards, roulette, slot machines are popular. Animators arrange games, contests, classes. There are even 1-2 Spanish or Italian language lessons. There are several clubs for children and teenagers. Quite many shops where you can leave a tidy sum spent on clothes, bags, shoes, perfumes, alcohol.There is a pharmacy kiosk, the services of professional photographers, a cinema (they go for 5 minutes for 7 euros. They are not worth it).The service of the cabins is polite, unobtrusive, almost imperceptible, that is, quite satisfactory. Tips for service personnel are not accepted, since they are included in all prices and services initially. 15%. On the one hand, it’s good, you don’t have to think anything about it, it seems that good service is guaranteed, and in In the vast majority of cases, this is exactly what happens, but tourists do not have to independently regulate and evaluate the quality of service, which not everyone likes.
That is, the rest is not cheap, but comfortable, interesting, rich.
What you need to keep in mind if you are going on such a cruise. This year from each tourist added by no means a small mandatory tourist fee of 10 euros daily. What this money is for is not very clear, it seems to be for a bonus to the crew of the ship, but for some reason at the expense of tourists who have already paid so much for the cruise. Second. It should be borne in mind that 5 languages are accepted on MSC liners: English, German, Italian, Spanish and French. Of course, you can always look for a Russian-speaking member of the staff, and they will be found, but it is still much easier if you have at least minimal knowledge of one of the European languages: the possibilities are greatly expanded.
It will be difficult for those who are looking for peace and quiet on vacation. There are 4,500 passengers on the liner, there are constant crowds of people everywhere, sometimes speaking very loudly, so you have to look for silence in the library or on one of the uppermost decks where noisy companies do not reach, you can still in the bar if the bar is not working.
That's who we were really unlucky with, so it's with the accompanying Russian-speaking group. There were two of them from Odessa, both named Gural. There is practically nothing to say about the younger Gural, he performed purely technical functions, therefore he was colorless and invisible. But the elder Gural Gennady Semenovich was a remarkable personality. It could be assumed that his official duties are to be the curator of the group, resolve emerging issues, provide the necessary information in a timely manner, and besides, do it kindly and politely.
But he behaved like a shepherd with a foolish flock. He either did not answer questions or did it through his teeth and obviously reluctantly, referring either to the reception or to the information sheet. He spoke on the verge of rudeness, and if he was in a good mood, he joked strangely, also on the verge, but vulgarity. The attendants advised to "take it by the breasts". He managed to quarrel with almost everyone who dared to turn to him with any question. The funny climax was that on the last day of the cruise, he rushed to the girls at the reception to complain about the group (which, by the way, he didn’t say goodbye to, as before he didn’t say hello) In a word, his manners, behavior and work were so unprofessional that I had to wonder: what does he do in the tourism business, and even in the cruise business.
Can you recommend this cruise? Of course, you can, it will bring a lot of different impressions and will be a good memory for a long time. But it would be nice to have an idea of what kind of person will be the curator of the group on the cruise and remember the language that was taught at school. Everything else will be fine.
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Anastasia
5 /10
Anastasia
In principle, I was satisfied with it until the turn of the Naples Pompeii tour came. This tour brought me to tears. When you want to go somewhere all your life, collect money, pay such an amount that you can fly to America, but in the end, nothing. No emotions, no feeling that you were there, not a single normal photograph as a keepsake. But the fact is that the guides take you at a gallop through Europe. Everything is fast, they don’t let you breathe calmly, look at the third one, take a photo. Terrible. A visit to Naples is written. Yes, to be honest, I'm ashamed to say that I was in Naples, because the whole tour consisted of a 30-minute walk through the streets, and 40 minutes of free time. Horror! I have no words! It’s good that I didn’t take all the additional excursions and I had time to freely calmly walk and look around, otherwise this tour is similar to chariot competitions! Horror! I don't recommend taking the tour! Better go yourself, book a hotel, and travel! So much better! I am disappointed with Pack Group. Horror
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4 /10
We went with Pak to the South of Italy. In principle, we went to Italy not for the first time, either with this company or with others, the host has always been "Gartur", there were no particular complaints about the organization. "Pak", of course, is always somewhat less organized than other companies, but tolerable. This time, as it turned out, the host company was divided into two, Gartur and Tuo Travel, and we got the second, apparently super-budget, but also extremely low-quality option. To begin with, a guide with a sign "Danko" met us at the airport, which is already non-trivial. There is no transmission of information between the meeting assistants at all: we waited for almost an hour on the bus for a woman who, as it turned out later, arrived in the morning and was already at the hotel, and it turns out that others who went to the hotel also waited a long time in the morning, despite the fact that we arrived in the evening. Hotels in Rimini along the route - it's horror-horror-horror! It is not clear why they are given stars at all. The prices for additional excursions, of course, are very high, but this was not what annoyed us - it was the frank extortion of the assistant who accompanied us to Rome, who demanded 1 euro from all tourists on the bus for the so-called "service". This means that instead of a tip, pay, please, for all the days of your stay and it does not matter that tourists may not use escort and transfer services at all - pay and that's it! At the same time, he collected money on the bus on the way to Rome, in parallel with the money for ordered excursions. But we are not suckers, we didn’t order excursions from him (we ordered later, from other guides along the route), so we didn’t pay the “service fee”. The guide Natalya, to whom we were assigned, as a result of which they bore the loud name "Natalya's group", appeared a day later, and did not want to solve the emerging issues in any way: she promised to call back - did not call back, etc. A day later, she said goodbye to us in Rome, which surprised us indescribably, and we went further along the route.
I must say that we have not met with a situation where a group is constantly attached to someone else. The tour to Tuscany, previously held together with another company with a small number of people in the group, we really liked because there was always one guide accompanying the route. PAK, in an effort to get as much benefit as possible, tried all the time to stick our small group of 7 people on buses following with other excursions. There was a feeling not group tour, and traveling by bed: every day we were transferred to other buses, not having time to remember the name of one guide, we had to get acquainted with another. But we must pay tribute, among the guides there were really very good people: Daniil in Sorrento and Irina in Bari, thank you very much! Unfortunately, I can’t say the same about the most expensive excursion along the route - to Capri, because the guide did not say anything, she only slowly moved along the route, admiring the fruits in the shops and flowers in the flower beds. What we paid money for, remains a mystery to us.
In general, we got what we wanted, because we love Italy, we know history, what to see - we will always find it, and we don’t expect that we will be brought close to every sight by bus - we need legs, legs.
But the service at PAK has become much worse, about TUO Travel - just keep quiet. By the way, hotel owners told the tourists from our group that the company did not pay them extra, so they had to save on our groups and, for example, in Sorrento, charge for a split.
We love Italy very much, but we will no longer contact PAK unambiguously.
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3 /10
Accompanying Marina Sh. Illiterate, false information, brazenly demanded a tip of 20 euros per person. The tour is boring. Save on hotels and staff. Hotels far from each other, long deliveries after a tiring race. Additional excursions are 2 times more expensive than on the spot. Tastings, a restaurant in the field and shops are 3 times more expensive. Don't go to Pisa. There, except for the tower, there is nothing. It's a long ride for 45 euros, after a 4-hour drive it's very hard. My legs have been buzzing all week. Excursions in Rome can not be bought. Themselves calmly went around everything in 3 days for free. Museums other than the Vatican are not worth visiting. You will be galloped past the canvases, all the same, don't remember anyway. Guides are bad. 25 euros for rent of 1 earpiece. Tourists are treated like a herd of sheep that need to be "bred" for additional services. Don't listen to anyone. Take 3* hotels in the center of Rome. It is convenient to walk, no one sticks, thieves are on the outskirts. In general, not bad, just change the accompanying Marina Sh. for an adequate person who owns the information. One tourist wrote about her bad review, so Marina Sh did not hesitate to read it to the entire bus on the speakerphone. It was very unpleasant to listen to it, even though everything in the review is true. There are 55 people on the bus. Don't take children. They are hard and uninteresting.
